Be Your IT Staff
Your very own IT department, for a fraction of the cost
Whether you need to network 10 or 100 computers on your Local Area Network, or establish a Wide Area Network between several remote offices, Micron Solutions has the experience and expertise to get the job done right the first time, on time and on budget. We’re the computer networking and IT support staff for many companies who do not have their own full-time, in-house IT staff. Big companies have full-time in-house IT departments that take care of everything from the smallest email problem, to big picture technology planning. Small and mid-size businesses like yours have those same needs, but not on a full-time basis. Micron Solutions fills this gap.
How it works :
We will help you design, install & configure, and support your computer systems – we can help you determine what type of computer network and Information Technology makes sense for your business, and then make it happen.
Our field staff will visit your site on a regular basis and take care of all of your computing needs – from solving problems, to making changes, to pro-active and preventive maintenance, to strategic planning. Perhaps that means one onsite visit each week, or maybe once each month. We’ll work with you to choose an amount of time and frequency that makes sense.
Our HelpDesk staff is available to provide support via telephone, email and remote control – many support requests are handled remotely, without the need or delay of a special onsite visit.
Our Monitoring, IT Automation and Network Management tools and consulting services prevent problems and keep your computers performing at their best, including:
Comprehensive ProActive Monitoring
Scripting – Recurring Pro-Active Maintenance and Performance Optimization
Scripting – Periodic, Ad Hoc, As-Needed
Asset Management: Hardware and Software Auditing and Reporting
Patch Management: Auditing, Testing, Deployment, Reporting
AntiVirus Management: AV software, Auditing, Deployment, Monitoring, Reporting
User Portal
Monthly Automated Reporting and Ad Hoc Reports
IT Review & Planning Meetings – periodic strategic planning sessions to review newer technologies, how well your existing infrastructure and technology are working, and a rolling 3-year technology plan.
We are an established company that has been in business for more than 2 years. Let Micron Solutions be your company’s IT Department – you’ll be gald you did.
Find out how our service plan can help your business succeed.
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